Brad Richards

Brad Richards is Vice-President, Channels for CR-X, Inc (NA) and manages the relationships with our valued industry partners. He has over 25 plus years of experience in contact center operations, telecommunications, technology, customer service, and consulting. He holds a Masters Degree, Public Administration (University of Rhode Island), Masters Degree, Political Science (University of Kentucky), and a BA, Journalism (University of Rhode Island). Brad manages the partner relationships to fuel our growth.
Brad has senior leadership, executive consulting an innovation experience. He is passionate about delivering top and/or bottom line results.
Brad’s specialties include executive management, BPO (business process in/outsourcing), sales management, customer service operations, marketing operations, board-level support, vendor management, information technology, financial operations, M&A, synergies/integration, six sigma, business process re-engineering, turnarounds, growth initiatives, program/project leadership, P&L ownership.
Before joining CR-X Brad worked with MCI, Gateway, Dex Media, SkyeTel and IQT.